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The mattress is not cool. Check if the water adding steps are correct. First add 1/2 of the water to the water tank, then turn on the machine to let the water flow towards the mattress, then add 3/4 of the water, and then turn on the machine. Check if the gear is at its maximum range. Check if the running time is 20-30 minutes, if the running time is too short and the cooling effect is insufficient. A water-cooled mattress can only lower the body temperature by 3-8 ℃. If your area is too hot, you still need to use the water-cooled mattress together with air conditioning for better results.
The water tank is leaking. If the water overflows from the top of the water tank, it means there is too much water. You can open the black plug at the bottom to allow some of the water to flow out. If it overflows from other parts of the machine, it may be that the water pipe in the water tank is loose and needs to be disassembled to reconnect the water pipe. If the water tank is damaged, we will directly send you a new machine.
If any of the above items malfunctions, please ask help from us, and we can help you solve this problem. If it still cannot be resolved, we will send you a new machine.
LET THE TEMPERATURE DROP: By circulating frozen water, the temperature of the mattress is 3-8 ℃ lower than room temperature, allowing you to sleep comfortably on hot nights. This bed cooling system can effectively help you alleviate sleep problems caused by hot flashes, night sweats, etc. Make you energetic during the day.
A COOLER MATTRESS: 63 "Lx27" W single PVC mattress, can be placed horizontally or vertically. PVC material can make your body feel cooler in summer. If you are not used to sleeping directly on it, you can add another layer of bed sheet.
ADJUSTABLE COOLNESS: Our bed cooling system has 4 adjustable temperature levels to meet the temperature needs of different people and regions for sleeping at night. Paired with a 12h timer setting, it can keep you comfortable sleeping throughout the night.
SAFE & ENERGY-SAVING: There is no current or electromagnetic waves on the mattress, absolutely safe. The power of this mattress cooling system is only 8Wh, which is energy-saving, green, and environmentally friendly. Moreover, the water cooling method will not make the skin dry.
5-YEAR WARRANTY: It is possible that you only used this bed cooling system in the summer and it was idle at other times, so we have extended the warranty period. We will provide a 5-year warranty to make your purchase more reassuring. Our customer service is available 24 hours a day.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Tragaomx | ||||
color | Grey | ||||
size | Machine with 63x27in mattress | ||||
fabric_type | Plastic | ||||
special_feature | Cooling | ||||
product_care_instructions | Hand Wash Only | ||||
water_resistance_level | Waterproof | ||||
age_range_description | Adult | ||||
material | Plastic | ||||
model_name | Mattress cooler 1 | ||||
manufacturer | Tragaomx | ||||
product_dimensions | 63 x 27 x 0.7 inches | ||||
item_weight | 6.59 pounds | ||||
country_of_origin | China | ||||
item_model_number | FBAAM11-1 | ||||
customer_reviews |
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best_sellers_rank | #1,062,858 in Home & Kitchen (See Top 100 in Home & Kitchen) #544 in Mattress Pads | ||||
date_first_available | June 2, 2023 |